Expertise
AI, Automation & Integrations
Connect systems, automate repeatable work and evaluate AI features against a defined use case.
Technical scope
What the capability includes
Scope can include neighbouring disciplines when the systems or required change call for them.
This capability addresses work that moves information between systems or asks software to perform a repeatable decision, search or document task.
The process and source information are defined before a tool is selected. Outputs, permissions, failure cases and human review are then tested against the intended use.
Services
- Assistants, document processing, classification and search
- Workflow automation and removal of repetitive data entry
- APIs, webhooks and connections to third-party services
- Data validation, mapping, synchronisation and exception handling
- AI evaluation, access controls, monitoring and human review
Outputs from the work
- Current-process map and selected automation opportunities
- Data contract, permissions and exception design
- Tested workflow, integration or AI-assisted feature
- Evaluation results and operating instructions
Where it is used
Solutions and neighbouring capabilities
Combine this work with the services and technical capabilities your requirement needs.
Describe the systems and change involved
Share the current environment, affected users and required result so the technical scope can be assessed.